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Email us: info@kilnshare.com

Frequently asked questions

What is Kiln Share?

Kiln Share is a growing global kiln directory website that helps connect potters looking to hire a kiln with a local kiln owner.

We believe that not every potter needs their own kiln and think that kiln owners could earn extra income from renting out their firing equipment when it's not being used!

If you're a potter looking for a local firing service - search our map for free to find a local kiln to hire near you.

If you have a pottery kiln that you would like to rent out - sign up today (we offer a 3 month [90 days] free trial, then it's just a rolling GBP £2 per month). You can list your kiln anywhere in the world :)

How to find a kiln near you

You can find a kiln to hire near you by searching our interactive map - it's 100% free and always will be! Move the map around to find kilns to rent in your area. Click on a flame icon and follow the link to find out more about each kiln listing.

If you would like to contact a local kiln owner for prices / further information, you can send them a direct message via the contact form found on their kiln listing page. Please include as much information as possible about the items you are looking to fire such as sizes, clay type, glazes and timescale.

If you can't find a kiln in your area - sign up to our mailing list to hear about new listings as they go live on our site. The sign up box can be found at the bottom of every page, it's titled: NEW KILN UPDATES

How do I list my kiln?

Got a kiln? Want to earn extra income? Listing your kiln in our directory is simple, quick and easy. Just fill out some details about yourself and your kiln on our sign up page and proceed to payment.

Got more than one kiln? No problem at all! Your directory listing can advertise multiple kilns with no extra charge. 

Note: if you subscribe using a European or International payment card, your bank may charge you a conversion fee to pay us in GBP. 

View a demo kiln listing to see how your kiln info will display.

It's costs GBP £2 per month to list your kiln on our directory map and every owner has a dedicated listing page where local potters can see information about your equipment and get in touch with you. We ONLY require your POSTCODE / ZIP to locate you on the map - you are in charge of disclosing your full address to potters when ready. 

We offer a 3 month [90 days] free trial and you can cancel at any time. Once your listing is live, you can promote renting out your kiln on your own website using a Kiln Share member badge.

Confused about how it all works? Find out more or ask us a question.

Why does it cost to list my kiln?

In the perfect world, Kiln Share would be offered as a free directory for kiln owners! But, unfortunately, there are costs involved with running this website such as fast hosting, maintenance work and traffic generation (so that kiln owners generate leads). 

If you want to list your kiln in our directory, it costs GBP £2 per month with a 3 month (90 days) free trial. You can cancel at any time.

Kiln Share DOES NOT take commission or decide how much you charge for firing - we simply connect potters looking to hire a kiln with someone who owns one locally. Your kiln, your rules, your pricing.

Information we need to list your kiln

Here's a list of the information we need to add your kiln to our Kiln Share directory (view demo kiln listing).

- Your name (this can be your business name)
- Postcode / ZIP (WE DO NOT REQUIRE YOUR FULL ADDRESS)
- Email address
- Website or social links (if you have any) 
- Kiln brand / model
- Kiln type
- Internal size
- Firing temperatures
- Rules (if you have any)
- Photo (of your kiln, studio or yourself)

If you are signing up on a mobile device, you can take a photo of your kiln and upload it directly into our form!

I want to edit my kiln listing page

If you would like to make changes to your live kiln listing page, please email info@kilnshare.com using the subject line 'LISTING PAGE EDITS'. We will update your page within 24 hours.

Please include your KILN NAME and POSTCODE/ZIP and let us know what text you would like to change. You can also attach any new images you would like adding to your listing page. 

Unfortunately, at the moment, kiln owners cannot edit their listing directly. 

What happens when a potter contacts me?

Please whitelist: info@kilnshare.com to stop our emails falling into your SPAM folder.

When a potter contacts you through our website, it is up to you to decide if you want to fire their items. You also decide how much you want to charge them and how you would like to be paid. You set your own kiln rules that they need to follow such loading and unloading procedures.

We like to say: YOUR KILN, YOUR RULES, YOUR PRICES

For security reasons, we only show your postcode/ZIP and the nearest town or city on your listing page. We leave it to you to decide when it's best to provide your full address details so the potter knows exactly where you are.

If you are not happy to fire the potter's work, that's absolutely fine - just politely let them know. You are under no obligation to fire a potter's work just because they contacted you.

Kiln Share DOES NOT charge commission, dictate how much you charge or play any part other than letting local potters contact you. All we charge is GBP £2 per month for your kiln to be listed in our directory so you can be found. Every kiln owner gets a 3 month (90 days) free trial!

How much should I charge when hiring out my kiln?

When you list your kiln on Kiln Share, the price you charge potters to rent your kiln is completely up to you!

If you are new to renting out your kiln, we've written a detailed blog post all about working out how much you should charge and what type of pricing models to have ready for when potters contact you.

As we don't ask kiln owners to disclose pricing on their listing page, it's difficult to give exact pricing examples. But remember, renting your kiln to a local potter is helping them fire items without having to own a kiln, so you can always charge a little bit more than you think for the privilege!

Learn more

I want to cancel my subscription

If you've signed up and listed your kiln in our directory, you can cancel at any time - you are NOT locked in a contract. (Please note: cancelling your subscription deletes your kiln listing page and marker on our map.) 

- Cancel within your FREE TRIAL period: from the day you signed up, you have a 3 month (90 days) free trial before your billing cycle starts. If you would like to cancel before your free trial runs out, please email info@kilnshare.com using the subject line 'CANCEL MY FREE TRIAL' and include your NAME and POSTCODE/ZIP to terminate your subscription before you are charged. Your kiln listing on our website will be deleted automatically on the day you cancel. 

- Cancel at any other time: after your free trial expires, you will be charged a rolling GBP £2 per month. If at any point you want to terminate your subscription, you can cancel at any time - all we require is 30 days' notice. To cancel your live subscription, please email info@kilnshare.com using the subject line 'CANCEL MY SUBSCRIPTION' and include your NAME and POSTCODE/ZIP to terminate your live subscription. Your kiln listing on our website will be deleted automatically at the end of your final billing cycle.

I have not recieved my subscription confirmation email

Please check your SPAM folder. 

After filling in your kiln details and going through our checkout process, you should be sent a confirmation email that contains all your submitted form data and your subscription ID number.

If our email is not in your SPAM folder, please email info@kilnshare.com with your NAME and POSTCODE/ZIP and we will resend your subscription confirmation email for your records. 

PLEASE NOTE: if you subscribe to Kiln Share using a European or International payment card, your bank may charge you a conversion fee to pay us in GBP currency. 

How do I update my billing details?

If our payment system fails to take your recurring monthly charge, we will contact you directly to update your billing details. 

When you join Kiln Share and sign up for your free trial with your payment details, our clever payment system agrees a rolling monthly charge with your bank (much like a Direct Debit). This means that when your payment card expires or gets replaced, we can continue to charge £2 per month without having to ask you to update your billing details.

PLEASE NOTE: if for any reason our clever payment system fails to take your recurring payment, you will be notified by us to pay your monthly failed subscription and to update your billing details via a secure Stripe payment link. If you do not pay the failed monthly charge, your subscription will be deactivated and your kiln listing removed from our directory map.

Who owns Kiln Share?

Kiln Share is managed and owned by Mike the Freelancer. A web designer by day, aspiring potter by night! Feedback about Kiln Share is always welcome :)

Kiln Share launched in April 2021.

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